Charlotte – Gaining Work Experience in a New Sector

Charlotte, aged 46 from Epsom, had previously been a hairdresser but was looking to make a career change. She came to Making a Difference after a referral from her local Job Centre and wanted advice on how to gain work experience in a new sector.

When Charlotte joined the programme, she attended a workshop called “Experience Matters” with other job seekers. Having found the event inspiring and useful, Charlotte signed up for the two-week “Rethink” programme, also run by Making a Difference.

How Did We Help?

Charlotte met with Nicola, a Making a Difference Employment Coach, shortly after joining the programme. To start, Charlotte shared her career history and the kind of roles and sectors she was looking to move into. She was very interested in getting work experience in culture and heritage but could also see herself in other roles.

Because of her new interest, Nicola tailored her advice and guidance to this specific sector. Through their discussions, Charlotte and Nicola identified that broadening her skill set and gaining a new qualification would be a great way to advance in the sector.

Together, they researched local courses and Charlotte found an open evening at a college which offered English, Maths and IT courses.

How to Get Work Experience in a New Sector?

At the same time, Charlotte continued to look for further work experience with Nicola’s guidance. She made enquiries about local volunteering opportunities independently. Shortly after, she began two volunteering positions, one for the National Trust and one at a local museum.

Not only did this provide structure, but Charlotte also developed her customer service skills and boosted her confidence in a new environment.

Following her volunteering positions, Charlotte wanted to enter the retail and hospitality sector. There, she would be able to apply her newly gained customer service skills. After submitting a bespoke application and CV, Charlotte was offered a paid position at a new local coffee shop!

Her Employment Coach, Nicola, is very pleased with Charlotte’s growth: “Charlotte was a pleasure to work with and was always willing to listen to advice and ideas for her future. She was proactive and keen to make changes.”

And Charlotte herself could not be happier with her growth over the past months. She says: “The programme helped me focus on what I need to do. I am more realistic about my starting point and the positions that I could apply for. I would recommend the programme to others and cannot fault the help I have had from Making a Difference.”

Career Guidance To Get You Where You Want To Be

Making a Difference is an initiative match-funded by the European Social Fund (ESF). We help people of all ages find their way into work or training by providing tailored one-to-one guidance and support. Whether you are returning to work after a career break, considering working for the first time or simply want to try something new. We can help you figure out the next step for you.

Contact our friendly team to learn more and start your journey today!

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