Working towards a qualification: Gareth’s story

Working towards a maths qualification and gaining employment after leaving school aged 12

Gareth, 31 from Shildon, left school at the age of 12 without any qualifications. He didn’t have any formal employment experience and didn’t know where to begin with his job search. Gareth’s main goal was to gain employment in order to bring in some extra money, but also to gain a routine and purpose. He also wanted to improve his confidence when it came to applying for jobs and to get a qualification in English and Maths. Gareth was referred to the Making a Difference Programme after he visited his local community centre.

Employment Coach Lydia worked with Gareth to create a CV which included all his skills and previous volunteering experience. Over the weeks that they met face-to-face they applied for several job roles together.

Gareth was referred to the Making a Difference Basic Skills Tutor, Margaret, who helped him work towards his Level 1 Maths qualification. Gareth also went on a 2-day warehousing course where he learnt things such as health and safety, team building skills, and procedure and policies in the workplace.

This course led to Gareth getting a telephone interview, which he prepared for with Lydia. After the telephone interview Gareth gained full-time employment at a local warehouse. He is thoroughly enjoying his work and is incredibly thankful for all the support he received.

Of the programme, Gareth said:

“I would strongly encourage people to ask for help if they need it because the support and help got me a job that I really enjoy.”

Gareth continues to gain in-work support from his Employment Coach with things such as applying for a Citizen Card which will allow him to open a bank account to get paid into, help with booking holidays, and any other employer queries.

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