Ann – Improving Confidence While Looking for Work

Ann is a middle-aged woman with long dark hair and rimmed glasses. She is wearing a light jumper and smiles warmly into the camera.

59-year-old Ann from Harrogate had recently lost confidence in herself and found it difficult to secure employment. She had extensive experience working as a Learning Support Assistant and in Administration. However, her lack of self-assurance was hindering her progress.

Ann was referred to Making a Difference by the National Careers Service. Following her enrolment on the programme, she took the next steps towards finding work!

How Did We Help?

Ann got in touch with Jo, an Employment Coach at Making a Difference. In their first meeting, she explained to Jo that she wanted to feel more confident when looking for jobs. She also had an interest in improving her skills around completing competency-based application forms.

Since improving confidence was her main goal, Ann sat down with Jo for a one-to-one session to explore her mental barriers. Together, they looked back at Ann’s work history and highlighted everything she had achieved so far in her very successful career.

Soon enough, Ann felt ready to start looking for work independently. She actively challenged herself by attending local job fairs and speaking to employers. It became more and more clear that Ann had an interest in working to help her community, be that through roles in the care sector or for local authorities.

Improving Confidence While Job Searching

Whilst Ann was exploring and considering her options, she saw an advert for a Relief Learning Support Assistant with North Yorkshire County Council. This type of work was familiar to Ann, and she decided she wanted to apply, all the while supported by Jo and making sure her application matched the person specification.

Following this, Ann received an invite for an interview. There, she impressed with her new-found confidence and secured the job! At the same time, Ann also accepted temporary work at a local supermarket.

Her Coach Jo could not be happier with Ann’s progress. She says:

“Both roles will be good to help Ann build her confidence and see that she is a very capable individual. Even though she lacked confidence when we first met, Ann was very determined to move on and get back into work and I’m so pleased she has achieved this.”

Ann herself is beaming with new self-confidence:

“Making a Difference has been a massive support network through the last few months, and I feel without leaning on this service I would not be where I am now. If you are determined to help yourself, there are people who are there to support this and walk the path with you!”

Career Guidance To Get You Where You Want To Be

Making a Difference is an initiative match-funded by the European Social Fund (ESF). We help people of all ages find their way into work or training by providing tailored one-to-one guidance and support. Whether you are returning to work after a career break, considering working for the first time or simply want to try something new. We can help you figure out the next step for you.

Contact our friendly team to learn more and start your journey today!

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