Tracy – Navigating a Successful Career Change

Tracy is a middle-aged woman with short grey hair and glasses. She wears a jean jacket and is holding a phone to her ear while smiling as if she just received good news.

Tracy, aged 51 from West Sussex, worked as a registered nurse for most of her career but had retired from the role due to medical issues.

After spending two years recuperating, she was looking for a career change and was keen to explore different careers and training opportunities to fit her health requirements.

How Did We Help?

Tracy met with Sarah, a Making a Difference Employment Coach, after hearing about the programme through the Rest Less website. She wanted some support with updating her CV and with interview preparation and skills.

Tracy had lots of transferable skills from her work as a nurse and was open to exploring a career change. Sarah reviewed Tracy’s current CV which was based around her previous career as a nurse. She suggested using a skills-based CV as an option to highlight her transferable skills to employers.

Tracy was keen to find a job where she was working with customers, so they discussed which key skills would be useful to include. They also discussed tailoring the CV to fit the different roles she applied wanted to apply for.

Approaching a Career Change in Your Fifties

To improve her confidence, Tracy decided to attend an upcoming job fair. Sarah met her at the jobs fair and signposted employers that could be useful for her to talk to. At first, Tracy found attending the jobs fair quite daunting but soon realised what a great opportunity it was to talk directly to employers.

Next, Sarah provided interview support for Tracy as she had not experienced an interview for some time. They practised using the STAR technique to help with interviews, as Tracy was looking to apply for reception-type roles. They also discussed customer service type scenarios and how to answer them from her wide range of experience.

It wasn’t long before Tracy was offered an interview and was successful in being offered a part-time receptionist role!

As well as being excited to start her new job, she was pleased with the support from Making a Difference as well as from her Coach Sarah. She said:

“Thanks for all your advice and support.”

Career Guidance To Get You Where You Want To Be

Making a Difference is an initiative match-funded by the European Social Fund (ESF). We help people of all ages find their way into work or training by providing tailored one-to-one guidance and support. Whether you are returning to work after a career break, considering working for the first time or simply want to try something new. We can help you figure out the next step for you.

Contact our friendly team to learn more and start your journey today!

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