Philip – Re-Entering the Job Market After Unemployment

Philip is a white man in his thirties with short hair and glasses. He is sitting in an office in front of a computer and taking notes on a sheet of paper while smiling warmly.

Philip from West Sussex wanted to access additional support after having been unemployed for over six months. His confidence was low due to being out of the job market for a long time.

Philip joined the Making a Difference programme after a referral from Newhaven Job Centre.

How Did We Help?

Philip met with Nikki, his Employment Coach, and discussed his experience of having worked in customer service and administrative roles for many years. Therefore, he could see himself continuing his job search for this type of role.

Next, Philip reviewed his CV with Nikki and they discussed the importance of building a personal profile alongside it. Philip reported that in the past, he had found it difficult to write about himself in a way that would leave an impression on a new employer.

Nikki supported Philip in addressing this by adapting their sessions to give guidance on what a profile section could contain. She showed him how he could highlight his skills and experience to match what employers might be looking for. In addition, Philip sought out useful resources to support these tasks.

Throughout their time together, Philip received feedback, guidance and encouragement from Nikki. In one session, they undertook job searches and Nikki advised him on how to set up applicant accounts with employers. This is a very common procedure for organisations like the National Health Service or local councils.

Returning to the Job Market With Confidence

Over the next few weeks, Philip worked on completing an application for an administrative role within the NHS. This involved a viewing of the job description and person specification as well as writing a personal statement to support his application.

As a result of this and promptly after submitting his application, Philip received an invitation to a formal interview.

With his appointment confirmed Philip focused on developing his interview skills with Nikki. He practised the STAR technique, which is a very effective method for answering competency-based interview questions.

Not long after, Philip got to call that he had been successful at his interview and received the job offer with the NHS!

Coach Nikki is delighted with his progress. She comments: “It was great to see Philip’s confidence grow as we progressed through our appointments together. He was delighted to get the job in the NHS as a result of his hard work. I wish him all the best.”

Career Guidance To Get You Where You Want To Be

Making a Difference is an initiative match-funded by the European Social Fund (ESF). We help people of all ages find their way into work or training by providing tailored one-to-one guidance and support. Whether you are returning to work after a career break, considering working for the first time or simply want to try something new. We can help you figure out the next step for you.

Contact our friendly team to learn more and start your journey today!

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